Definition of performance appraisal and performance Management,
Difference between performance appraisal and performance management
The performance management contribution
Characteristics of a PMS/Appraisal systems
Performance management process
Trends in PMS
Goal setting at work
Characteristics of Effective Goals
Work motivation and task performance.
Role stress, Conflict and ambiguity and performance
Improving Performance Evaluation
Essentials of Performance Management
Actual and measured performance
Performance feedback: A communication challenge
Performance and Kelley’s Attribution theory
PMS – Evaluation and control.
-Balance score card
-Budget and Budgetary control
-Ratio Analysis
Methods of Measuring Performances: Traditional, Behavioral and Result oriented.
System of Performance Appraisal